on 24-08-2012 02:49 PM
Just got an offer through the post to get sports and movies for half price for 6 months
Brilliant I thought!! Followed the "easy" online steps
Oh and low and behold the link doesn't work
The page you're looking for could not be found The link you used may be out of date or the address (url) may have been typed incorrectly. Please check and try again.
What a sham, advertise an offer that doesn't even work
on 24-08-2012 10:44 PM
Good Evening Dougyxxx,
Welcome to the Sky Help Forum and thanks for taking the time to make your first post.
I am sorry to read you are having some difficulty taking advantage of an offer you have been sent.
I'm sorry if this sounds like a silly question, however does the email look genuine?
Can I ask you to log into your MySky and see if this offer is available on your account to upgrade via our website?
on 25-08-2012 05:56 AM
there could be another reason why its not working!! the post you received should not have been delivered until next week, i work for the royal mail and its TNT or similar (look on your envelope top right) that has pushed these letters beyond delivery date when they shouldnt have been, try next week like i will!!
on 26-08-2012 01:45 PM
How does one qualify for this offer? Does one only qualify if they have previously not taken up Sports and/or movies and is it a minimum 6 month term?
I am interested so fingers crossed I will receive it. Do I just log on to My Account?
on 26-08-2012 01:52 PM
I also received a letter drop for the offer, Sky Sports & Movies half price for six months and ESPN free for three months, but when you click on the link at the following page:
You receive the following error:
The link to the offer without ESPN free for three months works fine.
Does anybody else have this issue?
on 26-08-2012 04:33 PM
I had the same offer "THROUGH THE POST" (not an email) but the link worked for me in the Three east steps but it was not that easy as when I got to step 2 there where no offers to upgrade to!
Waste of Time!
on 28-08-2012 04:04 PM
I am sorry to read that you have had issues upgrading, especially as this is your first post.
Can I ask, was there a telephone number on the offer that came through the post? If so, have you contacted this number?
Do you currently have Sports or Movies with us? Have you had any offers on these channels previously?
I look forward to hearing from you.
on 06-10-2012 10:55 PM
I received a personalised offer earlier this year in the post for the half price deal. It was a genuine offer but when I rang the number they told me I was already on an offer (the half price offer was a better saving) so I couldn't have it. I sent several mails asking why they would send me something I couldn't have but received little or no explanation each time. I was really disappointed with the responses.
on 01-09-2013 05:40 PM
I'm having the exact same problem. I recieved a personalised offer through the post (It even jad my Sky account login username) for 6 months half price sports, sports and movies and/or 12 months free broadband. When I click the links in My Offers I get a 404 error code.
Virgin is looking like a better option!
on 01-09-2013 07:02 PM