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Occasional Visitor
Markee68
Posts: 2
Registered: ‎02-09-2011
Accepted Solution

Sky News App - More Than One iPad

Both my son and I have iPads and we both use the Sky News App.

 

Now that you have to have a Sky TV account and have to log in, can we both log in with my Sky ID?

 

Surely we don't have to pay a subscription for the second iPad that's in the same household?

 

Can someone please advise?

 

Many thanks.

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Senior Member (Diamond)
Skytime
Posts: 1,146
Registered: ‎10-03-2011

Re: Sky News App - More Than One iPad

You can use sky go on to different devices so the two ipads would be allowed,it just means you wont be able to us the service on iphones nor pc/laptop/xbox 360 ! you can manage your devices online and you cna change once a month if needed at least for more variety :smileyvery-happy:
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Occasional Visitor
Markee68
Posts: 2
Registered: ‎02-09-2011

Re: Sky News App - More Than One iPad

Thanks - so basically there is a two device limit?

 

Although, on the Xbox 360 it's Sky Player and not Sky News, so does this still count as a device for Sky News even though there isn't an equivalent app on the Xbox?

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Senior Member (Diamond)
Skytime
Posts: 1,146
Registered: ‎10-03-2011

Re: Sky News App - More Than One iPad

the service is now called sky go. and sky go works on a range of devices inc - laptop/pc/mac/xbox 360/itouch/ipad/iphone and will soon be also on android phones nad tablets... out of all these devices you can use it on 2!
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Community Coordinator
Malcolm-M
Posts: 8,407
Registered: ‎21-10-2010

Re: Sky News App - More Than One iPad

Hi Markee68, while Sky News the channel is available on Sky Go the Sky News iPad app is a different entity. I'm not sure whether the subscription is per device or per Sky iD and if it's per iD what the device limit is. I'll try to find out for you.

Malcolm-M
Community Coordinator
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Occasional Visitor
Member26
Posts: 2
Registered: ‎12-01-2012

Re: Sky News App - More Than One iPad

I have a Sky ID but it won't let me login to the Sky news iPad app. It worked before so do you know why it has ceased to work?
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Community Coordinator
Malcolm-M
Posts: 8,407
Registered: ‎21-10-2010

Re: Sky News App - More Than One iPad

[ Edited ]

Hi, sorry for the belated answer. If you have a Sky subscription you can use your Sky iD on up to 3 devices concurrently. If you try to access the app on a 4th device an error message displays.

 

This limit also applies to in app subscriptions and in this case all devices will have to share the same iTunes account.

Malcolm-M
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Community Coordinator
Malcolm-M
Posts: 8,407
Registered: ‎21-10-2010

Re: Sky News App - More Than One iPad


Member26 wrote:
I have a Sky ID but it won't let me login to the Sky news iPad app. It worked before so do you know why it has ceased to work?

Hi Member26, what happens when you try to sign in?

Malcolm-M
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Occasional Visitor
Pete+mcr
Posts: 1
Registered: ‎18-01-2012

Re: Sky News App - More Than One iPad

I'm having the same problem. My device is registered with Sky Go, but the Sky News app which used to work without issue now no longer works and says that my Sky ID is not eligible for the service.
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Community Coordinator
LauraMac
Posts: 4,839
Registered: ‎20-12-2010

Re: Sky News App - More Than One iPad

Hi Pete+mcr, 

 

Thank you for taking the time to post and sorry for the delay in replying. 

 

Did you manage to get this resolved? 

LauraMac
Community Coordinator
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