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Getting There
Mulder101
Posts: 3
Joined: ‎01-08-2013

Sky Help Request

how do  I  log in to Help Request  page to track an issues I have I keep  getting text from sky but cant get any updates 

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Retired Staff Member
Ian-M-
Posts: 1,803
Joined: ‎17-12-2012

Re: Sky Help Request

Hello Mulder101,

Thanks for posting.  I am sorry that you have been unable to access this.  It could be that you are not part of the pilot, full details here:
http://helpforum.sky.com/t5/One-Service-Knowledge-Base/What-is-One-Service/ta-p/1007014

Please accept our apologies if this is the case.

Best regards,

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Getting There
chris+morris
Posts: 3
Joined: ‎06-08-2013

Re: Sky Help Request

How do i get skytv to work on my new phone, as i cancelled it on my old phone ?
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Retired Staff Member
Ian-M-
Posts: 1,803
Joined: ‎17-12-2012

Re: Sky Help Request

Good morning chris+morris,

Thanks for posting.  Are you referring to Sky Go?  Well done on the new phone, what kind was it that you got?

Regards,

 

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Getting There
chris+morris
Posts: 3
Joined: ‎06-08-2013

Re: Sky Help Request

No skysportstv app on andriod, got note 2
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Retired Staff Member
Ian-M-
Posts: 1,803
Joined: ‎17-12-2012

Re: Sky Help Request

Thanks for that,

Can you tell me if when you are doing this you get any kind of error message? Note 2 - nice phone, great for browsing and apps and games. 

Cheers,

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