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22-05-2013 12:10 AM
29-05-2013 01:34 PM
I know how frustrating it is when your Sky remote doesn't control the volume on your TV Maelstromv,
If you've tried all of the codes for you're model of TV and had no success, this may mean that you're model of TV isn't supported for controlling the TV functions with the Sky remote.
In some cases, if it's a brand new TV, or a new model of TV, we won't have a code for this straight away. This means we can't use the Sky remote for the TV functions.
The manufacturer of the TV will likely update us in future to let us know when a code is available and what the code for that model is.
Something that you could try when reprogramming the remote, would be to use the code '999' to reset the remote before trying a code to see if it helps.
I know that's probably not the answer you were looking for for your query and appreciate that this will cause an inconvenience. But give the suggested step a go and let me know if resetting the remote helps.
15-08-2013 06:38 PM
Good evening MrWhiskerson,
Thank you for taking the time to get in touch.
If the code you are looking for is still not listed at this page then we have still not been supplied with a valid code for your specific model I'm afraid.
If there is a code listed, you can follow the steps listed at this page to set this up.
I hope this helps. If you have any other questions or queries please do not hesitate to get in touch.