Showing results for 
Search instead for 
Do you mean 
 
Help
Help
 
Archived Discussions
This page has been archived
The content on this page may be out-of-date or have been superseded by newer information. Links on this page to other sites may not work and contact information may be inaccurate. This page has been archived for future reference.
Learn more about this message
Reply
I'm New Here
Richard+J+Wilson
Posts: 1
Registered: ‎11-11-2012
Accepted Solution

Sky Go not working anymore on Samsung Galaxy S3

Why can't I use Sky Go on my Android Samsung Galaxy S3? It worked perfectly until an automatic software upgrade this week. Now every time I try to watch Sky Go on my phone I get a message saying "Unfortunately Sky Go has stopped". There is an option to report it, which I have now done three times. This is very frustrating. Please can you advise when this problem will be resolved. This is a top-end phone that rivals the i-phone so it should certainly be working because a lot of your customers are going to be affected by this.

 

Do I need to uninstall the Sky Go app and reinstall? Or are we waiting for a fix from Sky?

 

Thanks

Stay Safe: Don't post any personal details or Sky account information. Plain text only in this box.
Super User
caesarome
Posts: 45,708
Registered: ‎27-10-2010

You are waiting for Sky Go to app the app working on the...


Richard+J+Wilson wrote:smileysurprised:r are we waiting for a fix from Sky?

 

Thanks


You are waiting for Sky Go to app the app working on the Jelly Bean software that is now on your phone. Currently Sky Go will not work on any Andriod phone running Jelly Bean.

 

__________________________________________________________________________________________.

If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.
Stay Safe: Don't post any personal details or Sky account information. Plain text only in this box.
I'm New Here
Babujp
Posts: 1
Registered: ‎12-11-2012

Re: Sky Go not working anymore on Samsung Galaxy S3

unable to use sky go in my s3 since last week? Can anyone suggest how to fix? Thanks
Stay Safe: Don't post any personal details or Sky account information. Plain text only in this box.
Getting There
frederick+10
Posts: 4
Registered: ‎24-12-2011

I can't play Skygo on my Samsung Galaxy S3 the answer i g...

I can't play Skygo on my Samsung Galaxy S3 the answer i get is this app is not supported on Rooted Android 

Stay Safe: Don't post any personal details or Sky account information. Plain text only in this box.
Community Coordinator
Kei+M
Posts: 4,368
Registered: ‎23-10-2013

My Sky Go not working anymore on Samsung Galaxy S3 Kitkat...

Stay Safe: Don't post any personal details or Sky account information. Plain text only in this box.
Community Coordinator
LauraMac
Posts: 6,976
Registered: ‎20-12-2010

Hi @donaldi1   It's not good to see that you're unable to...

Hi @donaldi1

 

It's not good to see that you're unable to use Sky Go on your S3, can you tell me exactly what happens when you try to use the App? 

 

Thanks, 

Stay Safe: Don't post any personal details or Sky account information. Plain text only in this box.
Community Coordinator
Kei+M
Posts: 4,368
Registered: ‎23-10-2013

Re: Sky Go not working anymore on Samsung Galaxy S3

Stay Safe: Don't post any personal details or Sky account information. Plain text only in this box.