Help
Help
 
Archived Discussions
This page has been archived
The content on this page may be out-of-date or have been superseded by newer information. Links on this page to other sites may not work and contact information may be inaccurate. This page has been archived for future reference.
Learn more about this message
Reply
Visitor
EOINDOWN
Posts: 4
Registered: ‎30-11-2011

Sky Go isnt playing

Hi All

 

When i login on my laptop to use sky go, everthing works fine untill i try to watch something. I can see the list of programs fine but if i try and click "watch now" then nothing happens. The bar where the description and the thumbnail playback should be is just jet black. Its really frustrating. Can anyone help?

 

Thanks

Stay Safe: Don't post any personal details or Sky account information. Plain text only in this box.
Community Coordinator
jason-d
Posts: 5,350
Registered: ‎04-11-2011

Re: Sky Go isn't playing

Good Evening Eoin,

 

Thanks for taking the time to post your issue on the Sky Help Forum.

 

Sorry to hear you are having some trouble using Sky Go, I would suggest going through these troubleshooting steps and let us know if that does the trick or not.

 

Cheers

jason-d
Community Coordinator
Community Welcome, Hints & Tips
Sky Help Centre http://www.sky.com/help

New to the forum? Click here
Tagging your posts and others with relevant key words is another way to help,
it also counts towards forum rank.
Stay Safe: Don't post any personal details or Sky account information. Plain text only in this box.