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Sky Go Errors 5, 7 & 9 on iPhone, iPad & iPod touch

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New Viewer
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Post 16 of 117
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Re: Sky Go Errors 5, 7 & 9 on iPhone, iPad & iPod touch

Absolutely disgraceful, and funny the only time it goes down is when the football on!
Runner
Posts: 2
Post 17 of 117
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Re: Sky Go Errors 5, 7 & 9 on iPhone, iPad & iPod touch

I too have been receiving the error 7 message. I have unloaded and re loaded and still the same error
Runner
Posts: 2
Post 18 of 117
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Re: Sky Go Errors 5, 7 & 9 on iPhone, iPad & iPod touch

Same issue here. I have reinstalled and rebooted and reset and removed device - NO fix.

 

However I have noticed that the issue is only AFTER I log in. If I do not log in, Sky news works, it is only when accessing sports or movies that it fails (every time).

Runner
Posts: 8
Post 19 of 117
1,749 Views

Re: Sky Go Errors 5, 7 & 9 on iPhone, iPad & iPod touch

Yep, same here. Perfect timing for the football, AGAIN!
Staff
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Post 20 of 117
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Re: Sky Go Errors 5, 7 & 9 on iPhone, iPad & iPod touch

Hi everyone,

 

We apologise for the error that you are experiencing whilst trying to watch Sky Go. We are working on this as we speak to get this resolved.

 

As soon as we have an update, a post will be made to let you know.

 

 

Many thanks,

Runner
Posts: 1
Post 21 of 117
1,724 Views

Re: Sky Go Errors 5, 7 & 9 on iPhone, iPad & iPod touch

I hardly try to use this app, but every time I try its always the same...ERROR:9.

 

It was the same on iOS 4.2 and iOS 5 on my iPhone 3GS

 

I've re-installed multiple times and nothing fixed this Smiley Sad

 

Yes it's a free app, and yes it's a bonus to watch my over priced sky TV package on my iPhone, but in it's current state it's just a screen icon with no content.

 

 

 

DISGRUNTLED

Runner
Posts: 2
Post 22 of 117
1,723 Views

Re: Sky Go Errors 5, 7 & 9 on iPhone, iPad & iPod touch

Thank you for the reply. At least we know it's being looked in to.
Runner
Posts: 1
Post 23 of 117
1,716 Views

Re: Sky Go Errors 5, 7 & 9 on iPhone, iPad & iPod touch

I am currently getting streaming errors 7 & 9 and I have been getting these errors for the last few days on my iPad. Can you advise how to resolve?
Viewer
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Post 24 of 117
1,682 Views

Re: Sky Go Errors 5, 7 & 9 on iPhone, iPad & iPod touch

Error 9 for me gutted I missed an 8 goal thriller but hopefully when my subscription comes out it will have an error code and we will see how quick sky sort that out.
Runner
Posts: 2
Post 25 of 117
1,677 Views

Re: Sky Go Errors 5, 7 & 9 on iPhone, iPad & iPod touch

Been getting same message for about 3 hrs now, error 7 & 9 ???? Any solutions ?
New Viewer
Posts: 1
Post 26 of 117
1,663 Views

Re: Sky Go Errors 5, 7 & 9 on iPhone, iPad & iPod touch

I uninstalled, rebooted,reinstalled on my iPhone 4 and still get error 7! This is disgraceful, considering how much I pay for Sky!! Please resolve this issue properly!
New Viewer
Posts: 1
Post 27 of 117
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Re: Sky Go Errors 5, 7 & 9 on iPhone, iPad & iPod touch

Definitely still broken as of 15:30 on the 29th...
Viewer
Posts: 2
Post 28 of 117
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Re: Sky Go Errors 5, 7 & 9 on iPhone, iPad & iPod touch

Error 7 all the time on my iPhone 3GS. It used to work but sent iPhone away to be repaired and now dont work.
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Series Linker
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Post 29 of 117
1,638 Views

Re: Sky Go Errors 5, 7 & 9 on iPhone, iPad & iPod touch

I suspect this is a capacity issue so will only be resolved when you have suffiicient capacity. Let us know when you have the infrastructure to support the service.
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Posts: 1
Post 30 of 117
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Re: Sky Go Errors 5, 7 & 9 on iPhone, iPad & iPod touch

Hello I have had problems all day om both devices , Ipad and Iphone 4 . Have not had any streaming all day and just get Media Streaming Error 9

 

Broadband is Btinfiniy and that is working fine. Location is North Somerset

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