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Sky Go Desktop Install

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Runner
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Sky Go Desktop Install

When I go to the Sky Go Desktop download page, the install box on the left says loading and then goes blank? I have silverlight 4 installed and I'm using IE8. Please help!

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Retired Staff Member
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Re: Sky Go Desktop Install

Hi Lukedb66,

 

Welcome to our community and thanks for your post.

 

As you have said you have Silverlight 4, you will need to upgrade to version 5 of Silverlight for this to be compatible.

 

Thanks. 

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Retired Staff Member
Posts: 2,543
Post 2 of 5
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Re: Sky Go Desktop Install

Hi Lukedb66,

 

Welcome to our community and thanks for your post.

 

As you have said you have Silverlight 4, you will need to upgrade to version 5 of Silverlight for this to be compatible.

 

Thanks. 

Runner
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Re: Sky Go Desktop Install

Stacie yer a star! Ty kindly!

Staff
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Re: Sky Go Desktop Install

Hi Lukedb66, 

 

I was just wondering if SkyGo is now working OK after upgrading silverlight version? If it has, I was wondering if you could mark the advice as an accepted solution, as this would help other customers who may have had the same problem you had?

 

Thanks, 

Anne
Community Coordinator
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Runner
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Re: Sky Go Desktop Install

I have had the same issue, the Sky go download box goes blank and nothing further happens. I have the latest Silverlight download?

Any other suggestions please?