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Occasional Visitor
Lukedb66
Posts: 2
Registered: ‎15-01-2012
Accepted Solution

Sky Go Desktop Install

When I go to the Sky Go Desktop download page, the install box on the left says loading and then goes blank? I have silverlight 4 installed and I'm using IE8. Please help!

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Retired Staff Member
StacieB
Posts: 2,545
Registered: ‎01-11-2011

Re: Sky Go Desktop Install

Hi Lukedb66,

 

Welcome to our community and thanks for your post.

 

As you have said you have Silverlight 4, you will need to upgrade to version 5 of Silverlight for this to be compatible.

 

Thanks. 

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Occasional Visitor
Lukedb66
Posts: 2
Registered: ‎15-01-2012

Re: Sky Go Desktop Install

Stacie yer a star! Ty kindly!

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Retired Staff Member
Anne-M
Posts: 7,551
Registered: ‎10-10-2011

Re: Sky Go Desktop Install

Hi Lukedb66, 

 

I was just wondering if SkyGo is now working OK after upgrading silverlight version? If it has, I was wondering if you could mark the advice as an accepted solution, as this would help other customers who may have had the same problem you had?

 

Thanks, 

Anne
Community Coordinator
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Occasional Visitor
Stefand24
Posts: 3
Registered: ‎07-07-2013

Re: Sky Go Desktop Install

I have had the same issue, the Sky go download box goes blank and nothing further happens. I have the latest Silverlight download?

Any other suggestions please?

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