Archived Discussions
This page has been archived
The content on this page may be out-of-date or have been superseded by newer information. Links on this page to other sites may not work and contact information may be inaccurate. This page has been archived for future reference. Learn more about this message
Reply
Runner
Posts: 2
Joined: ‎27-07-2011
Accepted Solution

Setting up sky go on ipad

I have same problem as mycyandme. Keeps saying my computer (ie my iPad) is not registered and also keeps asking me to install sky go every time I want to watch a movie
Staff
Posts: 7,725
Joined: ‎08-12-2010

Re: Setting up sky go on ipad

Hi Dibley12, 

 

While the Sky Go website will load in Safari on the iPad to use Sky Go on this device you must use the Sky Go app.

 

The Sky Go website is designed for use on PC's and Laptops and will not work on the iPad, iPhone or iPod touch as it requires Microsoft Silverlight which cannot be installed on these devices.

View solution in original post


All Replies
Staff
Posts: 7,725
Joined: ‎08-12-2010

Re: Setting up sky go on ipad

Hi Dibley12, 

 

Can you tell us how you are trying to access Sky Go on your iPad, are you navigating to the Sky Go website using Safari or have you downloaded the Sky Go app from the iTunes App Store?

Runner
Posts: 2
Joined: ‎27-07-2011

Re: Setting up sky go on ipad

Accessing from safari on sky website, I have the problem! Going into skygo directly, I do not have problem - thanks. However, I do see all the movie channels that I have.
Staff
Posts: 7,725
Joined: ‎08-12-2010

Re: Setting up sky go on ipad

Hi Dibley12, 

 

While the Sky Go website will load in Safari on the iPad to use Sky Go on this device you must use the Sky Go app.

 

The Sky Go website is designed for use on PC's and Laptops and will not work on the iPad, iPhone or iPod touch as it requires Microsoft Silverlight which cannot be installed on these devices.