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Runner
Posts: 2
Joined: ‎03-05-2011
Accepted Solution

Series Link Not Working Sky+HD Box

For some reason unknow to me my SKy+ HD series links have disappeared and when I try to add them again it records one episode and stops.

 

Can someone advise please?

 

Thanks in advance.


Accepted Solutions
Staff
Posts: 7,725
Joined: ‎08-12-2010

Re: Series Link Not Working Sky+HD Box

Hi JodieJo, 


We may need to refresh the TV guide listings on your box to fix this issue, can you try a Planner Rebuild then wait for 4 hours before trying to add Series Links to your planner again as this will allow time for the box to update.

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All Replies
Staff
Posts: 7,725
Joined: ‎08-12-2010

Re: Series Link Not Working Sky+HD Box

Hi JodieJo, 


We may need to refresh the TV guide listings on your box to fix this issue, can you try a Planner Rebuild then wait for 4 hours before trying to add Series Links to your planner again as this will allow time for the box to update.

Runner
Posts: 1
Joined: ‎11-07-2011

Re: Series Link Not Working Sky+HD Box

Planner rebuild worked for me