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New Viewer
Posts: 1
Joined: ‎11-01-2013

Scenario workflow failurecor 20310

Can someone please tell me why I get this message when I try to watch sky go...

scenario workflow failurecor 20310

Retired Staff Member
Posts: 3,721
Joined: ‎18-03-2011

Re: Scenario workflow failurecor 20310

Hi sue.m,


Thanks for posting.


On the Sky Go page where the error is occurring try this:


Right click > Silverlight > Application Storage > Delete All


Refresh page then you might get a warning saying something like Private Browsing but click continue and you will then be able to stream the program.


If this information has helped you please mark this post as an Accepted Solution, if you need to ask any further questions please post them on the relevant board on the Forum.