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Researcher
Posts: 4
Joined: ‎04-12-2010
Accepted Solution

SKY remote stops working completely

hello.

 

my sky hd remote works fine then suddenly stops working completely.. ive changed the batteries and its not even 4 months old. if its left for an hour it will start working again. is there a solution that im not aware of?

Staff
Posts: 8,964
Joined: ‎21-10-2010

Re: SKY remote stops working completely

Hi JTootill, as suggested it may need replaced depending on how often it happens. Often if an HD remote stops working taking one battery out and holding down select for 60 seconds before replacing the battery will fix it.

Malcolm-M

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Executive Producer
Posts: 6,040
Joined: ‎27-10-2010

Re: SKY remote stops working completely

Try resetting the remote.  Press 'tv', hold down 'select' and red together ( LED blinks twice ), key 999 ( LED blinks twice ).  Then re-input the code for your tv.  Please also be aware that screen radiation, backlighting, energy-saving lightbulbs, digiboxes being in glass cabinets, and direct sunlight can affect remote performance.

Researcher
Posts: 4
Joined: ‎04-12-2010

Re: SKY remote stops working completely

The problem is i cant reset it becuz the led light goes out completely and it literally doesnt work
Executive Producer
Posts: 6,040
Joined: ‎27-10-2010

Re: SKY remote stops working completely

[ Edited ]

OK. Try leaving the batteries out overnight.  This will reset it anyway.  Or if you've had it for less than a year, get onto Sky for a replacement.

Staff
Posts: 8,964
Joined: ‎21-10-2010

Re: SKY remote stops working completely

Hi JTootill, as suggested it may need replaced depending on how often it happens. Often if an HD remote stops working taking one battery out and holding down select for 60 seconds before replacing the battery will fix it.

Malcolm-M
New Viewer
Posts: 1
Joined: ‎08-12-2010

Re: SKY remote stops working completely

Malcom suggestion worked for me after my remote suddenly stopped working while searching the tv guide

Runner
Posts: 2
Joined: ‎14-12-2010

Re: SKY remote stops working completely

Thanks Malcolm.

I'm not sure how taking one battery out and holding select for 60 secs works, but it did !! Why can't Sky tell us useful info like this...Happy Christmas !!

Researcher
Posts: 17
Joined: ‎15-12-2010

Re: SKY remote stops working completely

Malcolm,

 

Many thanks for your remote tips! Got me out of a hole this morning

 

 

New Viewer
Posts: 1
Joined: ‎18-12-2010

Re: SKY remote stops working completely

Your the man Malcolm!

Been wothout remote for ages until I followed your instructions

Great Stuff

 

Runner
Posts: 1
Joined: ‎18-12-2010

Re: SKY remote stops working completely

Firstly my sky box had red light on....could not do anything with it....tried turning off at socket and holding buttons as advised on this site....did not work...then pressed button on top of box and green light came on....i thought great fixed it...WRONG ....now remote did not work....read your instructions and thought this cannot work but i'll try it.....and hey presto its worked.......thank you very much ....you have probably just saved me from being ripped off by Sky.

Runner
Posts: 1
Joined: ‎19-12-2010

Re: SKY remote stops working completely

Thanks to Malcolm

 

My husband thought the idea was a joke-until it worked!!

M.uch appreciated

New Viewer
Posts: 1
Joined: ‎27-12-2010

Re: SKY remote stops working completely

MALCOLM IS THE MAIN MAIN!

 

I HAVE NEVER WORTE ANY THING IN A FORUM, BUT FELT THE NEED TO MAKE IT CLEAR THAT

 

GOD SHOULD BLESS MALCOLM.

 

I WOULD NEVER BELIVE IN A MILLION YEARS THAT TAKING ONE BATTERY OUT AND HOLDING SELECT FOR 60 SECONDS WOULD WORK.

 

BUT WORKED LIKE A DREAM. I WAS JUST ABOUT TO BUY A REMOTE FROM TESCO FOR £20.

 

MALCOLM, WHAT GOES AROUND COMES AROUND. YOU WILL BE REWARDED SOME HOW!!!!!!!!!!!!

 

THANKS A MILLION

Runner
Posts: 1
Joined: ‎27-12-2010

Re: SKY remote stops working completely

A few weeks ago this happened to me. Bought a new one just read this and cured the fault. Thats life

New Viewer
Posts: 1
Joined: ‎29-12-2010

Re: SKY remote stops working completely

cant believed this work im so happy, my remote stop working the other day, followed every ones answers but the one where you take 1 battery out and press the select button down for 60 seconds worked. im so amazed......

Researcher
Posts: 7
Joined: ‎01-01-2011

Re: SKY remote stops working completely

Nice one Malcom.  My remote was completely dead, no lights on it at all, and your trick worked.  Cant believe it.

 

Cheers