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Runner
Posts: 11
Joined: ‎13-11-2010
Accepted Solution

SKY BOX OFFICE ORDERING HEEEEELLLLLLPPPP!!!!!

HI GUYS I ORDERED TODAYS BOXING MATCH THROUGH MY REMOTE...I WAS NOT ASKED FOR A PIN AND IT IS NOW SHOWING IN MY PLANNER....DOES THIS MEAN THAT THE ORDER HAS GONE THROUGH??

Staff
Posts: 8,978
Joined: ‎21-10-2010

Re: SKY BOX OFFICE ORDERING HEEEEELLLLLLPPPP!!!!!

Hi emmawest, Try deleting it then put the box into standby and off at the mains. Plug it back in and leave it on standby for 90 seconds then try booking it again. It should either say you already have it booked or give you the message I described before putting the reminder in the planner.

Malcolm-M

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Staff
Posts: 8,978
Joined: ‎21-10-2010

Re: SKY BOX OFFICE ORDERING HEEEEELLLLLLPPPP!!!!!

Hi emmawest, did it come up saying checking purchasing information then give you a screen with the price with and a message to press select to purchase? If so and you got the reminder when you pressed select then it's booked.

Malcolm-M
Runner
Posts: 11
Joined: ‎13-11-2010

Re: SKY BOX OFFICE ORDERING HEEEEELLLLLLPPPP!!!!!

no nothing came up saying checking purchase or telling me the price it just went straight into my planner

Staff
Posts: 8,978
Joined: ‎21-10-2010

Re: SKY BOX OFFICE ORDERING HEEEEELLLLLLPPPP!!!!!

Hi emmawest, Try deleting it then put the box into standby and off at the mains. Plug it back in and leave it on standby for 90 seconds then try booking it again. It should either say you already have it booked or give you the message I described before putting the reminder in the planner.

Malcolm-M
Staff
Posts: 8,978
Joined: ‎21-10-2010

Re: SKY BOX OFFICE ORDERING HEEEEELLLLLLPPPP!!!!!

Is it possible someone in the house may have booked it over the phone or on the automated line?

Malcolm-M
Viewer
Posts: 3
Joined: ‎13-11-2010

Re: SKY BOX OFFICE ORDERING HEEEEELLLLLLPPPP!!!!!

mine says " insufficient credit on your viewing card"" whats that?????

 

As usual you cant get through to sky for nay help,  wonderful!!!!!

Staff
Posts: 8,978
Joined: ‎21-10-2010

Re: SKY BOX OFFICE ORDERING HEEEEELLLLLLPPPP!!!!!

Hi gigglybits, I've replied here.

Malcolm-M
Runner
Posts: 1
Joined: ‎13-11-2010

Re: SKY BOX OFFICE ORDERING HEEEEELLLLLLPPPP!!!!!

mine's saying the same gigglybits, can't get through at all NOT HAPPY!!!!!

Staff
Posts: 8,978
Joined: ‎21-10-2010

Re: SKY BOX OFFICE ORDERING HEEEEELLLLLLPPPP!!!!!

Hi welshy06, Are you using 08442 410888?

Malcolm-M
Runner
Posts: 1
Joined: ‎13-11-2010

Re: SKY BOX OFFICE ORDERING HEEEEELLLLLLPPPP!!!!!

HELLLLP !!

sorry i cant help with your problem, hope you get sorted. DOES anyone know if we can buy the fight through sky.com ? my home phoneline is down and not due to be repaired til next week, My son has a houseful of friends and no fight. They will want to fight him if we cant get it viewed, lol Smiley Surprised

Smiley Surprised

Staff
Posts: 8,978
Joined: ‎21-10-2010

Re: SKY BOX OFFICE ORDERING HEEEEELLLLLLPPPP!!!!!

Hi big+maz, The fight can only be booked via the remote or 08442 410888.

Malcolm-M
Runner
Posts: 11
Joined: ‎13-11-2010

Re: SKY BOX OFFICE ORDERING HEEEEELLLLLLPPPP!!!!!

ITS SAYING I CANNOT DELETE IT BECAUSE THE PROGRAMME HAS ALDREADY STARTED...HOW DO I RESET MY WHOLE BOX...MAYBE THAT WILL DELETE IT??

Runner
Posts: 3
Joined: ‎13-11-2010

Re: SKY BOX OFFICE ORDERING HEEEEELLLLLLPPPP!!!!!

Hi

 

I an having excactlly the same problem as you!! My other half is not happy atall!! Smiley Sad I cant believe they not answering the phone! Very bad!!! Npt happy!! We have tried to delete but cant have turned the box on and off but nothing apart from a blank screen!!!

Viewer
Posts: 2
Joined: ‎13-11-2010

Re: SKY BOX OFFICE ORDERING HEEEEELLLLLLPPPP!!!!!

Can any help me? I know sky cant. I have tried to order the haye vs harrison fight through box office on my tv and it does not work . It doesnt even let me put my sky pin in . So I then decided to ring up and buy it but no one is answering these numbers.

08442410888/08442410700.

What can I do next?

Runner
Posts: 11
Joined: ‎13-11-2010

Re: SKY BOX OFFICE ORDERING HEEEEELLLLLLPPPP!!!!!

HOW DO YOU RESTET YOUR BOX....SOMEONE PLEASE HELP??????????????????