Reply

Replacement sky hd box

Viewer
Posts: 1
Post 1 of 2
296 Views

Replacement sky hd box

I am experiencing problems with my sky hd box

Have had asistance via sky on telephone to rectify problem however still not reliable 

Auto record not working - listings dont appear consistently - screen freezing intermittently 

 

I have a replacement box in my possession 

 

Can I pair my existing viewing card to the new unit 

 

If not I have been quoted £40 for engineer call out - this is via sky and has been discounted as I am a loyal and full package customer of many years standing. 

 

Does this call out charge include the cost of replacement box if required?

 

Thank you - Tony 

 

All Replies
Reply
Oracle
Posts: 34,144
Post 2 of 2
290 Views

Yes, call Sky to pair your Viewing Card with the replacem...

Yes, call Sky to pair your Viewing Card with the replacement box.

 

Otherwise, yes, a callout will result in the engineer doing whatever is necessary to get you working again correctly, including providing a refurbished box as replacement for your faulty box.

Reply
Recommended Threads
29-03-2017 01:40 PM
12-08-2017 10:08 PM
13-04-2017 06:06 PM
09-05-2017 08:44 AM
31-03-2017 05:06 PM