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04-06-2013 10:31 PM
06-06-2013 10:34 PM
Hi Morleystreeet and Keirstenwall,
Not to worry this is a common problem and easily resolved I am glad to say. To be able to tune your Sky Remote Control with your TV then just follow the steps in this link as it will help. If you are having any issues or are not sure what you are doing let us know and we help.
Please keep us posted on how you get on.
12-06-2013 10:40 PM
I can imagine that it's frustrating that it's not working Morleystreet,
Try the steps Tricia posted for reprogramming the remote again, but use code '999' to reset the remote first. Once you've done this, try the codes for your specific model of TV as this should help get the volume working.
Give that a go and let me know how you get on as I'm keen to get this sorted for you