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Program information not loading

Runner
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Program information not loading

I have been using sky go since its inception with no problems until the middle of last week. Program info does not download the program guide. Because of this I can't view anything.You can click on "watch tv" but no program's will load,no mater how long you wait!<br>Any ideas anyone - need a fix ASAP as Grand Prix on Sunday <br>Many thanks
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Runner
Posts: 3
Post 2 of 5
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Re: Program information not loading

same thing is happening to me no programes loading cant watch nothing on pc missing the masters at the mom totally hacked of wuth this

Runner
Posts: 4
Post 3 of 5
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Re: Program information not loading

Same thing with me yesterday - same thing today.

 

DOES ANYONE FROM SKY LOOK AT THIS !!??

Runner
Posts: 4
Post 4 of 5
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Re: Program information not loading

I went on the Live Chat facility, and solved the problem by downloading Mozilla firefox. It accesses SkyGo OK because it has Internet Explorer 8, instead of 10, which is what I had.

Runner
Posts: 2
Post 5 of 5
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Re: Program information not loading

yes it does wrk but it buffers alot and picture judders. Bloody Microsoft they have prat about with everything!