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05-08-2011 11:25 AM
I have a main SKY HD box and a multiroom SKY+ box, they have developed the following problems in the last two weeks,
SKY HD box
Will not record items on the planner, status FAILED
No sound, on random channels or Blue screen and full sound
The installation is only six weeks old and includes a brand new dish and LNB but boxes are approx. 2 years old, any suggestions on what could have caused this?
06-08-2011 01:57 PM
I'm sorry to read that you are having issues with both your boxes. Do you know the reason for your failed recordings? If not then if you highlight failed recording in planner and press the "i" button it will give the the failed reason.
With your Sky+ box have you tried turning the SCART cable around or trying a different SCART?