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Regular Visitor
chimpette
Posts: 7
Registered: ‎06-01-2013

Pop-ups

Why, all of a sudden, do pop-ups keep appearing? I have pop-ups turned off and have done a complete system scan. Nothing works. It is only Sky that is the problem, used another provider and no pop-ups.

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Senior Member (Platinum)
daveNOS
Posts: 3,222
Registered: ‎04-08-2012

Pop ups are handled by browser and can be stopped by addi...

Pop ups are handled by browser and can be stopped by adding a pop up blocker to your browser or by anti virus software.

 

This issue is not caused by your Internet Provider.

Opinions expressed on here by me are mine and mine alone.
I do not work for Sky im just a customer like you
Im so busy...
I dont know if i lost a horse or just found some rope.....
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Regular Visitor
chimpette
Posts: 7
Registered: ‎06-01-2013

Re: Pop ups are handled by browser and can be stopped by addi...

Thanks for replying but I have done all that and still get the pop-ups !!
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Community Coordinator
Darcy-D
Posts: 621
Registered: ‎11-09-2013

Hi chimpette,   Thanks for your post and sorry for the la...

Hi chimpette,

 

Thanks for your post and sorry for the late reply.

 

Unfortunately as daveNOS has advised, pop-up's are not coming from your broadband provider but are sent from the browser and whether or not there is a virus on your computer causing this.

 

Have you tried another browser, a pop up blocker and a full virus scan?

 

Thanks.

Darcy
Community Coordinator
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