on 11-12-2010 09:45 AM
I am trying to change/find/reset my pin!!! it has now for over a week keeps telling me:
Sorry, the Reset PIN feature cannot be accessed at this time. Please try again later.
Any help please...
on 12-12-2010 09:33 AM
Here is a solution to find your PIN.
Select Interacive Services Then select option 4. Sky customer services Then option 4. PIN Reminder
This option actually shows you the PIN stored in the box.
You can then keep it as is, or change to an easier to remember number than the one stored.
on 06-04-2011 11:35 AM
Can someone please tell me how to change the pin number,its a pain going through all the options and not getting any results.
Nobody to speak with at sky and engineers will not reply even though they say sky care's
on 06-04-2011 05:22 PM
Click "My Profile" > "Reset Pin"
Here is a direct link to the page where you can reset it:
on 13-04-2011 05:24 PM
Ive tried to set via mysky but all i get is this:
Sorry, the Reset PIN feature cannot be accessed at this time. Please try again later
Kids have sussed out the PIN number, one of the kids at school said its the last 4 digits on the card
on 13-04-2011 10:28 PM
Try loging out of Sky.com, closing down your browser and then trying again. You could also delete any sky cookies you have on computer when you close your browser down.
on 30-05-2011 04:39 PM
You can find your PIN by logging in to the My Sky website, selecting My Account then Sky TV PIN.
You'll need the viewing card number from the box you wish to find the PIN for, once you have this follow the instructions on the website to set a new PIN for that viewing card and allow up to 10 minutes for the box to update.
Please ensure your viewing card is inserted correctly into your box before changing your PIN through the website.
on 03-07-2011 08:58 PM
Ive tried to reset my pin online with no joy ive also tried the pin reminder in the interactive section still no joy...dont think Sky want my business oh well your loss!!!
all the best Peter
on 03-07-2011 10:43 PM
What do you mean you have has no joy, just login to that link and enter the new pin (twice) that you want to use. What happens when you do it ?
on 15-01-2012 11:19 AM
Hi i have recently included the movies to my sky package, it is working fine on my main TV but my second TV will not accept the pin i have tried to reset it but now it blocks all efforts to change it, can you help.
on 15-01-2012 02:01 PM
If you have two boxes then the pin will be different on both of them, you can change either box by logging into the link: