25-02-2014 03:10 PM - edited 25-02-2014 03:11 PM
Not enough information to offer help. For instance are you waiting for a first time activation or were your phone and broadband working and have just stopped?
If its the latter, what exchange are you on, several have problems at the moment.
on 25-02-2014 03:35 PM
Thank you for getting in touch.
Sorry to hear about the issue you're facing.
As Isitme1 has mentioned that you haven't given us enough information for us to assist you further.
Hope to hear from you soon.