Archived Discussions
This page has been archived
The content on this page may be out-of-date or have been superseded by newer information. Links on this page to other sites may not work and contact information may be inaccurate. This page has been archived for future reference. Learn more about this message
Reply
New Viewer
Posts: 1
Joined: ‎07-01-2014

PROGRAMS NOT LOADING

HI Programmes will not load, I recently upgraded Silverlight, then downgraded as I understood from the forum that some versions were having problems. I am using Version: 5.1.20913.0 . it worked on my next log in and now I am back to the same problem. Any help gratefully received. Thanks!
Retired Staff Member
Posts: 61
Joined: ‎26-06-2013

Re: PROGRAMS NOT LOADING

Hi howe7711,

 

Sorry to hear your having trouble with your viewing.

 

Can you please advise; what device are you using? What operating system you are you using? Can you please also confirm if you are being repeatedly asked to to install Silverlight?

 

Thanks Smiley Happy 

Danielle
Community Coordinator