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On demand not working with BT hub

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Runner
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On demand not working with BT hub

On demand not working with BT Hub - Any ideas ?
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Oracle
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A BT user posted this on here previously:   Go to this pa...

A BT user posted this on here previously:

 

Go to this page:

http://bt.custhelp.com/app/answers/detail/a_id/9011/~/how-do-i-change-the-dhcp-settings-of-the-bt-ho...

Follow the directions for version of the homehub you have. (There are options for other BT Home Hub models)

Under "Home Network" chose "Devices" and located "skywirelessconnector" in the family tree of devices displayed. Double click on it and it opens a page of details for the sky connector.

The IP address appears as:  192.168.1.92

Below this is an option: "Always use this IP Address".  Click "Yes" and then apply.

The Sky Wireless Connector will then find the BT Hub and connect.

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If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.
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Oracle
Posts: 60,079
Post 2 of 4
711 Views

A BT user posted this on here previously:   Go to this pa...

A BT user posted this on here previously:

 

Go to this page:

http://bt.custhelp.com/app/answers/detail/a_id/9011/~/how-do-i-change-the-dhcp-settings-of-the-bt-ho...

Follow the directions for version of the homehub you have. (There are options for other BT Home Hub models)

Under "Home Network" chose "Devices" and located "skywirelessconnector" in the family tree of devices displayed. Double click on it and it opens a page of details for the sky connector.

The IP address appears as:  192.168.1.92

Below this is an option: "Always use this IP Address".  Click "Yes" and then apply.

The Sky Wireless Connector will then find the BT Hub and connect.

__________________________________________________________________________________________.

If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.
Runner
Posts: 5
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Re: A BT user posted this on here previously:   Go to this pa...

The solution dated 20/5/2013 did solve the probelm but on demand has stopped working again
New Viewer
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I found that by changing my channel on the hub to 11 and...

I found that by changing my channel on the hub to 11 and applied it, it worked no problem, straight away.  Go to  http://192.168.1.254 sign in and change to channel 11.

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