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On Demand Not Working - There Are No Programs Currently Available

Runner
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Post 1 of 6
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On Demand Not Working - There Are No Programs Currently Available

Whenever i Press The Red button on my tv guide i get a message saying:

 

"There Are No Programs Currently Available Ensure You Have Sky+ Subscription And Try Again In A Few Hours"

 

I have the On demand service actitvated on my account and i have my box connected to my router via a ethernet cable.

 

My Network Shows OK and DHCP is ON in my settings menu and my broadband network connection is On in the Customize Menu.

 

Can Someone Please Help.

 

 

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Researcher
Posts: 3
Post 2 of 6
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Re: On Demand Not Working - There Are No Programs Currently Available

I have exactly the same and all sky said was to check my router firmware which was fine. Maybe there are problems at their end?
Oracle
Posts: 60,050
Post 3 of 6
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Re: On Demand Not Working - There Are No Programs Currently Available

On this box is the box that is shown the correct one:

 

https://my.sky.com/mysky/myaccount/my-packages/

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Runner
Posts: 2
Post 4 of 6
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Re: On Demand Not Working - There Are No Programs Currently Available

yes it is the code off the bottom is DRX890-C

Staff
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Post 5 of 6
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Re: On Demand Not Working - There Are No Programs Currently Available

Hi All,

 

Sorry for the delayed response.

 

I have posted an update on this thread regarding the message that you are seeing.

 

Thanks,

Anne
Community Coordinator
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Researcher
Posts: 4
Post 6 of 6
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Re: On Demand Not Working - There Are No Programs Currently Available

hi mine not working either . iv had sky for coming up to two yeas now and this is the second time this had happened since the on demand service started! mines just saying try again later !

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