on 28-09-2013 04:36 PM
Please please help...have spent most of weekend trying to sort this and am on verge of giving up....
I am trying to access/set up On Demand on my Sky+HD Box(Model Number - 4f3120)...only about 4 months old and has sticker still on it saying its On Demand Ready--Just connect to your broadband router(which is talktalk..Huawei HG523a)...but the instructions here say there should be a WPS button on the most recent Sky+HD boxes,but mine doesnt..
Going into settings on my Sky box I see the following:Connection to Broadband Router(FAIL)...Connection to On Demand(FAIL)..IP Address of this Sky box....0.0.0.0 and DHCP on....None of these are changeable...Have even done a hard reset(losing all my recorded stuff) and checked I have the latest software,which I do...,,Maybe Im missing something...getting to end of tether..!!!....Many thanks in advance...Nick..
Solved! Go to the solution
on 28-09-2013 04:48 PM
If it doesn't have a WPS button then it hasn't got build in wireless so how have you got it connected to your router ?
on 28-09-2013 05:11 PM
Hi..thanks for reply....I havent...seems to be no settings I can change anywhere on the Sky box to even find it....but other things in house work fine on wi-fi....!...am a bit confused...!!
on 28-09-2013 05:21 PM
Hi..thanks for reply....I havent..
Then that is your problem !
Your Sky box needs to be connected to your router/hub, you can use a ethernet cable if they are near each other or this wireless connector from sky that plugs into the back of your sky box:
on 28-09-2013 05:35 PM
Cheers...I really thought such a recent box would be wi fi enabled.and especially as its got that sticker on it saying ' connect to your broadband router'....guess I'll have to wait to get that free on demand connection box from Sky...!!..thanks again...
on 30-09-2013 04:25 PM
Great to see you posting on our Forum regarding your On Demand NickH69, and I'm glad caesarome has been able to help
The Sky+HD boxes with the built in WiFi are a very recent addition and weren't released when you got your box 4 months ago.
In terms of On Demand, you can still connect your Sky box to your Router via an Ethernet cable where possible. This will give you a connection to your broadband and unlock the great content that On Demand has to offer.
You'll find more information on how to set up a wired connection here.
I hope this information helps get you connected. If you have any other questions, or need anything else, please feel free to post again and I'll be happy to help.
07-10-2013 09:54 PM - edited 07-10-2013 10:00 PM
My sky version is 4f31a6 which is found by pessing SKY button
scroll right to setting
scoll down to picture
scroll right to Details
Hi i had the same problem try this
press sky button
press services button
scroll down to sky+setup
scroll right to customise
page 1 will show mini tv mode etc
scroll down and turn on enable on demand showcase same as enable on demand downloads & on demand dowload notification turn them all to on leave the rest of the settings as they are.
Then press save settings
press sky button then services
press 0 1 that goes to picture
scroll right to network and your FAIL should now say OK
Hope this works
on 13-10-2013 10:44 PM