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21-12-2012 09:11 PM
I have just unearthed my old Pace 2500D Sky box and I'm having some trouble.
It has a very restricted EPG; many channels (even FTA) are missing - all the BBC regions, for example - and the radio services in the 0xxx range. It will only accept entry of 3-figure channels. The missing channels are available via the "Other Channels" function.
I have done a "Software download" (switch on with button held), but to no avail.
Can anything be done?
22-12-2012 04:28 PM
07-01-2013 08:15 AM
07-01-2013 01:35 PM
07-01-2013 03:39 PM
07-01-2013 05:17 PM
Thanks for posting back.
I've asked a few of my colleagues about the issue you're having and have been advised that apart from a Software Download we are unable to offer any troubleshooting for this box, I apologise if this is not what you wanted to read.
08-01-2013 06:37 PM
09-01-2013 01:29 PM
Thank you for getting back to us.
As Graeme has said previously, if you have already completed a software download then there is no further support we can provide you with.
There is nowhere to download any software for your box I'm afraid so we cannot advise you further.
10-01-2013 01:04 PM
Just before christmas my older sky box developed the same problems and having gone on to sky live help and having followed their standard user manual script, with no success being told I would need to get their all singing and dancing HD box for a one off payment of £65 and then get the new more expensive self build package, do I really need to see every single blade of grass in HD????...No, but having read on another forum (http://www.ukfree.tv/helpme.php?faqid=1107051203&PGSTART=100) about accessing the hidden menu I was able to 'fix' the problem, sometimes having to carry out the procedure twice a day, but over christmas I didn't get the problem at all....Now with the new year the problem is back!
Call me a conspriacy theorist, if you like, but the fact that Sky have to activate the card by sending a signal could suggest that they have the ability to 'switch' off the reception at will if they feel that users of older equipment should be forced to get a new box at extra cost and then have to but new packages.........
12-01-2013 01:29 PM