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No Signal Code 29 - Any suggestions ?

Runner
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No Signal Code 29 - Any suggestions ?

Hello,

 

This morning our sky plus hd box has come up with an error message of no signal - code 29.

 

I tried all the suggested bits such as resetting etc - have also tried the rebuild planner but got the message planner rebuild isnt available in diskless mode ?

 

Is there anything else I can try - because I don't fancy the £65 call out fee !

 

Thanks

 

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Editor
Posts: 1,421
Post 2 of 5
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Re: No Signal Code 29 - Any suggestions ?

Try the tips on this page.

http://helpforum.sky.com/t5/Sky-HD-Knowledge-Base/Sky-HD-No-Satellite-Signal/ta-p/579234

 

What are your signal readings?

Runner
Posts: 4
Post 3 of 5
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Re: No Signal Code 29 - Any suggestions ?

No signal on either 1 or 2 and null for the lock / network

Editor
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Post 4 of 5
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Re: No Signal Code 29 - Any suggestions ?

Try swapping the cables around that go to the inputs at the back of the box. If you have tried all the tips on that page including the LNB reset, it looks like the box is faulty, the dish has moved out of aliment or the LNB on the dish is faulty.

New Viewer
Posts: 1
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Re: No Signal Code 29 - Any suggestions ?

I have the same problem it's a faulty box instead of the £65 call out fee take out insurance which is £10 per month and guarantees to fix the problem give you a new box and covers you for six months if you have any further problems
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