on 06-07-2013 07:52 PM
Can anyone tell me if New Dynamo: Magician Impossible on Watch HD next Thursday at 9pm is in fact brand new or a repeat. I haven't had a Never Miss email about it, but then the new season of The Big C starts next Thursday & I haven't had my NM reminder for that. Thank you.
on 06-07-2013 08:03 PM
It is a brand news series that is starting on Watch on Thursday at 9pm.
on 07-07-2013 12:32 PM
Thanks for reply, but can someone at Sky tell me why I haven't received the 2 Never Miss reminder emails for Dynamo & The Big C, both of which are on in 4 days time. I thought I should be getting the reminders at least 1 week in advance. I have checked my emails today, nothing there, & yes, I have both programmes in my NM box, both set to New Seasons.
on 08-07-2013 10:02 AM
Sorry to read you are having an issue with Never Miss.
If you have set up a reminder then it should be sent as soon as the programme appears in the EPG (so 7 days before it starts)
Let us know if you have received reminders for Dynamo and The Big C as yet please.
on 08-07-2013 10:06 AM
Apologies for the Never Miss Email reminder for Top Gear
This was an error on our part I had one set up myself and like you was lucky to see an advert for it.
I would have seen the repeat but that's not the point.
Hopefully it doesn't happen again.
on 08-07-2013 11:57 AM
Hi Kirkie 50, I've checked my emails for today & still no sign of any reminders. The last NM reminder I received was for Dexter which started yesterday. The next ones I'm expecting ( apart from the ones we're talking about ) are for Suburgatory & Falling Skies, both of which are back this month.
I do generally keep on top of shows that I like as regards new seasons but sometimes something slips past, that's why I like the Never Miss service.
on 08-07-2013 01:28 PM
Its a pain when it doesn't work that's for sure :-(
Try the following please and let me know if they come in again please.
Delete the existing reminders from Never Miss then sign out of My Sky.
Sign back in and go to Never Miss search for the content and add the reminders again.
Let us know how you get on please.
on 08-07-2013 03:00 PM
"This was an error on our part I had one set up myself"
I like Kirkie`s honesty, very refreshing. BTW I got my reminder for Dynamo today...and also Hotel Transylvania, maybe the issue has been resolved.
on 08-07-2013 04:50 PM
Hi Kirkie 50, cheers for advice, thankfully I didn't need to do all that, which I'm glad about as I have a lot of programmes in my NM box. Got the emails for both Dynamo & The Big C after all. Hopefully future NM reminders will be a bit speedier.
Whilst I've got you here, maybe you could satisfy my curiousity on another matter? Whilst looking through the lists of films in the On Demand section I see some have symbols as well, one looks like a Play button icon, the other a small strip of film. Do they mean anything & if so, what? Thanks.
on 13-07-2013 09:18 AM
Thanks for getting back to me and apologies for the delay in responding.
Glad to see you got the reminders and hopefully there are no further issues.
The icons you mentioned indicate that when clicked on you can see a short trailer of the content (quite a handy feature)
I hope this clears that up for you and if you have any other queries let us know please.