Showing results for 
Search instead for 
Do you mean 
 
Help
Help
 
Archived Discussions
This page has been archived
The content on this page may be out-of-date or have been superseded by newer information. Links on this page to other sites may not work and contact information may be inaccurate. This page has been archived for future reference.
Learn more about this message
Reply
I'm New Here
craigy1976
Posts: 1
Registered: ‎08-04-2013

My laptop will not connect to my wireless network? my iphone and other devices connect fine?

Hi

 

i am having difficulty connecting my laptop to my wireless boardband.. I have my computer wired via ethernet and it is working fine. The network is showing in my available connections but it will not connect, i keep getting a timeout message?? My phone and TV connect to the wireless but my laptop won't. I have tried typing 192.168.0.1 into the address bar but nothing seems to work!!

 

Could anyone help please??

 

Thanks 

Stay Safe: Don't post any personal details or Sky account information. Plain text only in this box.
Community Coordinator
lainys
Posts: 4,860
Registered: ‎30-04-2011

Hello craigy1976.   Sorry to read you are unable to conne...

Hello craigy1976.

 

Sorry to read you are unable to connect your laptop to the Sky wireless broadband.

 

First of all check if you have the Wifi button on your laptop turned on.

 

Click on this link and follow the instructions on how to connect to your wireless network.

 

 

If this resolves your enquiry please mark this as an accepted solution, otherwise please post on the relevant board on the forum where the community or we can assist further.

 

Kind Regards

 

 

Stay Safe: Don't post any personal details or Sky account information. Plain text only in this box.