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Posts: 1
Joined: ‎08-04-2013

My laptop will not connect to my wireless network? my iphone and other devices connect fine?



i am having difficulty connecting my laptop to my wireless boardband.. I have my computer wired via ethernet and it is working fine. The network is showing in my available connections but it will not connect, i keep getting a timeout message?? My phone and TV connect to the wireless but my laptop won't. I have tried typing into the address bar but nothing seems to work!!


Could anyone help please??



Posts: 4,860
Joined: ‎30-04-2011

Hello craigy1976.   Sorry to read you are unable to conne...

Hello craigy1976.


Sorry to read you are unable to connect your laptop to the Sky wireless broadband.


First of all check if you have the Wifi button on your laptop turned on.


Click on this link and follow the instructions on how to connect to your wireless network.



If this resolves your enquiry please mark this as an accepted solution, otherwise please post on the relevant board on the forum where the community or we can assist further.


Kind Regards