Reply

My Sky box is running really slow

Answered
Go to Answer
Camera Assistant
Posts: 128
Post 1 of 5
12,026 Views

My Sky box is running really slow

It takes ages for the box sometimes to respond to the remote control and when it does it'll usually jump a few steps at a time, is there anything I can do?

Answer

Best Answers
Answer
Retired Staff Member
Posts: 3,721
Post 2 of 5
12,454 Views

Hi Skystan,   Thank you for posting your question.   Can...

Hi Skystan,

 

Thank you for posting your question.

 

Can you put the box in to Standby mode>Switch off at the mains for 5 minutes>Switch back on>Leave in Standby mode for a further 5 minutes and see if this has helped.

 

If you have a Sky+ or Sky+HD box you could also try a Planner Rebuild.

 

Many Thanks,

All Replies
Reply
Answer
Retired Staff Member
Posts: 3,721
Post 2 of 5
12,455 Views

Hi Skystan,   Thank you for posting your question.   Can...

Hi Skystan,

 

Thank you for posting your question.

 

Can you put the box in to Standby mode>Switch off at the mains for 5 minutes>Switch back on>Leave in Standby mode for a further 5 minutes and see if this has helped.

 

If you have a Sky+ or Sky+HD box you could also try a Planner Rebuild.

 

Many Thanks,

New Viewer
Posts: 1
Post 3 of 5
11,843 Views

The planner rebuid worked for me.  I have had to do it a...

The planner rebuid worked for me.  I have had to do it a couple of times to sort out problems with the planner but this is the first time I have used it for response times - how long the effect lasts though I'm not sure!

New Viewer
Posts: 1
Post 4 of 5
11,604 Views

My sky box is run slow when us it, from the time sky sent...

My sky box is run slow when us it, from the time sky sent up date to my in November 2012?
New Viewer
Posts: 1
Post 5 of 5
10,502 Views

When navigating sky tv menu the response is very slow

When navigating sky tv menu the response is very slow
Reply
Recommended Threads