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Live chat

Runner
Posts: 1
Post 1 of 15
101,499 Views

Live chat

Hi,I am new to sky and have several issues i need to discuss with livechat.I cannat find a way to do it.Please can someone help me.Either that or i will cancel and go to virgin for my tv broadband and landline. Thanks

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Executive Producer
Posts: 11,105
Post 2 of 15
101,490 Views

Re: Live chat

You can contact Live Chat via this link

.
Oracle
Posts: 62,697
Post 3 of 15
101,491 Views

Re: Live chat

This is a direct link to it:

 

http://contactus.sky.com/tv/sky-box/chat

__________________________________________________________________________________________.

If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.
New Viewer
Posts: 2
Post 4 of 15
90,866 Views

Re: Live chat

my friend wants the same package as me and and it wont let me introduce her as a friend or get her the package

 

Retired Staff Member
Posts: 1,404
Post 5 of 15
90,716 Views

Re: Live chat

Hi racheladamson.

 

Welcome to the Forum.

 

I'm sorry to hear that you have been experiencing problems in introducing your friend to Sky.

 

Can you clarify for me where you have stated it wont let you as to whether you are having difficulty with processing your introduction online i.e. are you receiving an error message? This will allow me to best advise you on how to complete your introduction.

 

Look forward to hearing from you

New Viewer
Posts: 1
Post 6 of 15
90,049 Views

Re: Live chat

I use <removed> and it works fine. Recommend.

Runner
Posts: 2
Post 7 of 15
88,650 Views

Re: Live chat

I want to set up a new sky account. I have tried live chat and can't call what should I do. Live chat is always unavailble
Oracle
Posts: 62,697
Post 8 of 15
88,615 Views

Re: Live chat

Do tyou mean you want to set up a new user on your Sky account or you want to sign up to with another account ?

__________________________________________________________________________________________.

If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.
Runner
Posts: 2
Post 9 of 15
88,586 Views

Re: Live chat

I want to chat to someone as my abusive ex still has my sky account at his and I can't seem to change it
Runner
Posts: 1
Post 10 of 15
84,659 Views

Re: Live chat

Hi I have just got my new hd box as the other 1 is obsolete but it won't tune in as I don't have a phone line it won't pause live tv or rewind :-( please help
Runner
Posts: 1
Post 11 of 15
76,590 Views

Re: Live chat

Hi I have received a letter about the free on demand connector I have been trying since last week and it keeps saying unsuccessful can u help
Runner
Posts: 2
Post 12 of 15
66,161 Views

Re: Live chat

That link does not take you to live chat!! It takes you to Sky homepage and there is no option on there for live chat either!!!

New Viewer
Posts: 1
Post 13 of 15
65,832 Views

Re: Live chat

Copy and Paste this link, This is a direct link to LIVE CHAT on SKY Smiley Happy

https://server.lon.liveperson.net/hc/60915153/?&visitor=17126068194746&msessionkey=32975511963586205...

Runner
Posts: 3
Post 14 of 15
65,621 Views

Re: Complaints

how can i get SKY to respond to my complaint ??

 

I have emailed them

replied to customer service feedback

logged an complaint through live chat

 

i can not get through to anyone unless you count the hold music or someone who can't help

 

HELP please

New Viewer
Posts: 1
Post 15 of 15
64,070 Views

Re: Live chat

Call them much easier than lie chat. And believe me, virgin or any of the others are not better. Done them all. Sky got the best customer service,of them all.
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