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Occasional Visitor
tottenham40
Posts: 1
Registered: ‎23-06-2012

Live chat

Hi,I am new to sky and have several issues i need to discuss with livechat.I cannat find a way to do it.Please can someone help me.Either that or i will cancel and go to virgin for my tv broadband and landline. Thanks
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Super User
kato
Posts: 9,852
Registered: ‎26-03-2011

Re: Live chat

You can contact Live Chat via this link

___________________________________________________________________________________________

If you have been helped by someone please click on the thumbs up icon to give them Likes.
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Super User
caesarome
Posts: 43,537
Registered: ‎27-10-2010

Re: Live chat

This is a direct link to it:

 

http://contactus.sky.com/tv/sky-box/chat

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If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.
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Occasional Visitor
rachaeladamson
Posts: 2
Registered: ‎05-04-2013

Re: Live chat

my friend wants the same package as me and and it wont let me introduce her as a friend or get her the package

 

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Community Manager
Erinn-R
Posts: 1,258
Registered: ‎05-11-2012

Re: Live chat

Hi racheladamson.

 

Welcome to the Forum.

 

I'm sorry to hear that you have been experiencing problems in introducing your friend to Sky.

 

Can you clarify for me where you have stated it wont let you as to whether you are having difficulty with processing your introduction online i.e. are you receiving an error message? This will allow me to best advise you on how to complete your introduction.

 

Look forward to hearing from you

Erinn
Community Manager
Forum Help http://helpforum.sky.com/t5/help/faqpage
Sky Help Centre http://www.sky.com/help

New to the forum? Click here
Tagging your posts and others with relevant key words is another way to help,
it also counts towards forum rank.
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Occasional Visitor
michelle2038
Posts: 1
Registered: ‎13-04-2013

Re: Live chat

[ Edited ]

I use <removed> and it works fine. Recommend.

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Occasional Visitor
emilia85
Posts: 2
Registered: ‎29-04-2013

Re: Live chat

I want to set up a new sky account. I have tried live chat and can't call what should I do. Live chat is always unavailble
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Super User
caesarome
Posts: 43,537
Registered: ‎27-10-2010

Re: Live chat

Do tyou mean you want to set up a new user on your Sky account or you want to sign up to with another account ?

__________________________________________________________________________________________.

If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.
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Occasional Visitor
emilia85
Posts: 2
Registered: ‎29-04-2013

Re: Live chat

I want to chat to someone as my abusive ex still has my sky account at his and I can't seem to change it
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Occasional Visitor
Sarah2112
Posts: 1
Registered: ‎06-06-2013

Re: Live chat

Hi I have just got my new hd box as the other 1 is obsolete but it won't tune in as I don't have a phone line it won't pause live tv or rewind :-( please help
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Occasional Visitor
Wright246
Posts: 1
Registered: ‎22-07-2013

Re: Live chat

Hi I have received a letter about the free on demand connector I have been trying since last week and it keeps saying unsuccessful can u help
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Occasional Visitor
fragglerock36
Posts: 2
Registered: ‎14-08-2012

Re: Live chat

That link does not take you to live chat!! It takes you to Sky homepage and there is no option on there for live chat either!!!

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Occasional Visitor
AbrahamV
Posts: 1
Registered: ‎29-08-2013

Re: Live chat

Copy and Paste this link, This is a direct link to LIVE CHAT on SKY :smileyhappy:

https://server.lon.liveperson.net/hc/60915153/?&visitor=17126068194746&msessionkey=32975511963586205...

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Occasional Visitor
bandmaster
Posts: 3
Registered: ‎29-08-2013

Re: Complaints

how can i get SKY to respond to my complaint ??

 

I have emailed them

replied to customer service feedback

logged an complaint through live chat

 

i can not get through to anyone unless you count the hold music or someone who can't help

 

HELP please

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Occasional Visitor
Polistill
Posts: 1
Registered: ‎10-09-2013

Re: Live chat

Call them much easier than lie chat. And believe me, virgin or any of the others are not better. Done them all. Sky got the best customer service,of them all.
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