Reply

Live Chat

Runner
Posts: 9
Post 1 of 3
255 Views

Live Chat

Is live chat broken or something?

 

Yesterday i tried to access it and it wouldnt work saying 'unavailable' as i was at work and at my desk all day i left the screen refreshing on the 'Checking agent availability' i turned it off having left it for 6 hours with no chat advisor becoming available at any point!

 

Whats the story? Do you only have one person that does online chat or something?!

All Replies
Reply
Runner
Posts: 9
Post 2 of 3
237 Views

Re: Live Chat

Does anyone actually work for sky?!

 

Do you actually reply to anything??

Retired Staff Member
Posts: 4,048
Post 3 of 3
218 Views

Re: Live Chat

Hi Rob,

 

What were you looking to discuss with my Live Chat colleagues? Live Chat is not available for certain subjects - cancellation or reducing you package is best done over the phone.

 

Thanks,

Barry
Community Coordinator
Community Welcome, Hints & Tips
Sky Help Centre http://www.sky.com/help

New to the forum? Click here
Tagging your posts and others with relevant key words is another way to help,
it also counts towards forum rank.
Reply
Recommended Threads
10-04-2017 08:37 PM
16-03-2017 07:53 PM
28-12-2016 07:33 PM
14-01-2017 03:29 PM
2 weeks ago 03:14 PM