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26-03-2014 12:54 AM - last edited: 26-03-2014 12:55 AM
Everynight at around 11, my internet connection keeps saying 'limited', it's been like this for 3 weeks and its really starting to annoy me. I paid £50 a month and I expect my internet to be working. Once this error happens, I cannot resolve it, i've restarted the hub, switched power off and still no change. When I try to use the phone, it makes this high pitch noise and doesn't give me even a dial tone.
26-03-2014 02:20 AM
27-03-2014 09:48 AM
Morning Ian+Kay and thanks for making us aware of your Sky Broadband and Sky Talk issues.
If you are experiencing connection errors I would work through these steps to see if we can pinpoint the cause of the issue.
Can you get back to us if this does not resolve the issue and we'll do some tests on your line if required.