on 09-11-2010 02:38 PM
We have been using Sky internet with no problems for about a year then on Sunday there was no internet connection on either the pc or the laptop.
Can make and receive calls on the phone line and nothing else has changed to the set up
I have tried resetting the router as shown in the help pages but cant find it in the list of available wireless networks.
Any idea why this has suddenly happened?
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on 09-11-2010 03:16 PM
Hi reading left to right you should have at the least
Power (on green) Tick (off) Wireless (on green) Internet (on green)
If thats the case then it would appear the router is normal with a active
internet conection, so the issues are maybe more between the pcs and router
but if you havent allready I would try to power cycle it anyway and check all lights
go normal again, also if you are using a wired conection to the router you should
also have a green number light 1-4 check ethernet cable at both ends if not.