Archived Discussions
This page has been archived
The content on this page may be out-of-date or have been superseded by newer information. Links on this page to other sites may not work and contact information may be inaccurate. This page has been archived for future reference. Learn more about this message
Reply
I'm New Here
richard14
Posts: 1
Joined: ‎06-12-2012

I need to speak to a sky advisor

hi, my phone line is down and we cant recieve or make calls, weve rang bt to explain our issues and they say they cant help, so because we pay you (sky) the line rental, can i have a reply back please?

 

 

Thank you

Richard

Please do not post any personal details or account information. Please use plain text.
Staff
chelsea12
Posts: 5,203
Joined: ‎20-12-2010

Re: I need to speak to a sky advisor

Hi richard14

 

Great to hear from you on the forum

 

 

Not too good to sdee taht you are having an issue with your telephone line. 

 

Can you tell me what exchange you are on, if you are not sure you can check here?

 

Can you also check your MySky to see if it shows the service is active there? 

 

Last but not least try this troubleshooting to see if it helps.

 

Let us know how you get on

 

Thanks  

Please do not post any personal details or account information. Please use plain text.