on 17-07-2013 11:58 PM
I contacted sky but they wont do there free home move because the post code isnt registered what can I do?
19-07-2013 02:52 PM - edited 19-07-2013 02:54 PM
Welcome to our Forum although I'm sorry to see it's not under the best circumstances.
I understand this situation is very frustrating however if the address isn't showing on our database system then we can't process the order.
If you follow this link and provide the building name, number and post code can you tell me if your flat shows as listed? If not there is an email contact form to contact Royal Mail directly to get this amended.
If you get back to me I'll try and help further.