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Camera Assistant
Posts: 128
Joined: ‎25-03-2011
Accepted Solution

I can't watch another channel while recording

When I record something I can't change to another channel, I keep getting a blue screen with the message No Satellite Signal. Can anyone help?

Retired Staff Member
Posts: 3,721
Joined: ‎18-03-2011

Hi skystan,   Thank you for posting your question.   Can...

Hi skystan,

 

Thank you for posting your question.

 

Can I get you to try the following steps for No Satellite Signal to see if this can help with the current issue.

 

Many Thanks,

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All Replies
Retired Staff Member
Posts: 3,721
Joined: ‎18-03-2011

Hi skystan,   Thank you for posting your question.   Can...

Hi skystan,

 

Thank you for posting your question.

 

Can I get you to try the following steps for No Satellite Signal to see if this can help with the current issue.

 

Many Thanks,

New Viewer
Posts: 1
Joined: ‎09-05-2014

I've just rest my sky because it wasn't getting a signal...

I've just rest my sky because it wasn't getting a signal now I can't watch another program while it's recording
Retired Staff Member
Posts: 306
Joined: ‎16-12-2013

Hi Peter.amy,   thank you for your post on the community...

Hi Peter.amy,

 

thank you for your post on the community forum. I am sorry to hear that you are having such issues with your Sky box. It would be great if you could confirm which Sky box you have please? Could you also tell me if you are getting an on screen error message? I look forward to your response. 

 

Regards