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Visitor
A.M.D
Posts: 4
Registered: ‎09-03-2013
Accepted Solution

How to set up sky mail in Outlook 2010?

Hi,

I am trying to set up my sky email account in Outlook 2010 however, I keep getting error messages. I looked at some articles online about how to set it up but it still doesn't work. My hotmail account set up straight away so I know the software is not the problem. Can anyone please tell me how to set up my sky email account in Outlook 2010. 

Any replies will be greatly appriciated.

Thank you.

Alex.

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Super User
caesarome
Posts: 42,618
Registered: ‎27-10-2010

Re: How to set up sky mail in Outlook 2010?

Have a read of this:

http://help.sky.com/email/sky-yahoo-mail-switchover/get-emails-on-your-windows-desktop-client

 

If you are getting error messages please let us know what they are !

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Visitor
A.M.D
Posts: 4
Registered: ‎09-03-2013

Re: How to set up sky mail in Outlook 2010?

Thanks for the reply. That was one of the first things I read. I got the error message the test email failed to send or something like that. I just retried it and it worked.
Thank you.
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Retired Staff Member
Fraser-H
Posts: 3,055
Registered: ‎14-12-2012

Re: How to set up sky mail in Outlook 2010?

Hi A.M.D,

 

It's great to read that you can now make full use of the Sky email service we provide :smileyhappy:

 

I'm also glad to read that one of our community superusers was able to assist you.

 

If you have any other questions or queries in the future then please let me know.

 

Thanks 

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Visitor
A.M.D
Posts: 4
Registered: ‎09-03-2013

Re: How to set up sky mail in Outlook 2010?

Thank you for the reply. It is very useful being able to use Outlook 2010. 

Thanks for the very fast replies.

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Occasional Visitor
maccapete
Posts: 3
Registered: ‎15-01-2014

Re: How to set up sky mail in Outlook 2010?

I am having difficulty setting up my Sky email on Outlook 2010, I have follwed the instructions on the Sky site with the port numbers etc... and am getting the following message on the test email.

 

"Send test e-mail message: Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).  The server responded: 554 Transaction failed :  Cannot send message due to p"

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Super User
caesarome
Posts: 42,618
Registered: ‎27-10-2010

Re: How to set up sky mail in Outlook 2010?

I have replied to the topic you have started on this.

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Community Coordinator
Peter-WH
Posts: 685
Registered: ‎30-05-2013

Re: How to set up sky mail in Outlook 2010?

Hi caesarome, maccapete and A.M.D. Delete email from your client and setup using this link please http://help.sky.com/email/set-up-sky-yahoo-mail/get-emails-on-your-windows-desktop-client#!2010

 

Regards Pete

Peter-WH
Community Coordinator
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Super User
caesarome
Posts: 42,618
Registered: ‎27-10-2010

Re: How to set up sky mail in Outlook 2010?

@Peter-WH

I think AMD has fixed this issue by now, check the date of this post.

The advice I posted in the other thread on this should fix the issue as deleting the email as you have suggested might not fix it.
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