on 11-03-2013 05:42 PM
Thanks for your post and welcome to the community.
When you paid your bill, we would also require you to set up a Direct Debit for future billing, otherwise you will not receive the full service.
If you have already done this, then please contact us here as we do not have full access to your details on the forum.
on 14-03-2013 07:14 PM