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Getting There
Biggy3134
Posts: 3
Joined: ‎12-04-2011
Accepted Solution

How do i find out what make and model my Sky+HD box is?

Hi

 

Ive seen all the talk on which boxes can get Anytime+ and which cant and would just like to know where i go to find out the make of my box. Ive been into the Settings and details tab on the box and got the following information.

 

Model:smileyfrustrated:YSF32.22.02

Version Number:4F30A3

EPG Software Version:42.0.5.1_3

 

Any help would be apprieciated!

 

Cheers

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Staff
Robert
Posts: 7,723
Joined: ‎08-12-2010

Re: How do i find out what make and model my Sky+HD box is?

Hi Biggy3134, 

 

From the details posted you have an Amstrad DRX780 Sky+HD box, the good news is that your box has the software for Sky Anytime+ which is identified by the model number beginning with the letters SYSF.

 

We're not quite ready to enable the service on your box yet as we're still in the process of rolling the SYSF software down to all Amstrad DRX780 boxes, once this process is complete we'll enable the service for your box type.

 

If you register your details at www.sky.com/anytimeplus we'll e-mail you as soon as you can enable Sky Anytime+ on your box.

 

Please note that you do need to have Sky Broadband Unlimited or Sky Broadband Everyday Lite to access the Sky Anytime+ service.

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Getting There
Biggy3134
Posts: 3
Joined: ‎12-04-2011

Re: How do i find out what make and model my Sky+HD box is?

Thank you for the quick response!

 

I do have the Sky world HD TV pack and Broadband unlimited so i should be ready when the service is available! Thnak you again.

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Getting There
chump72
Posts: 3
Joined: ‎16-04-2011

Re: How do i find out what make and model my Sky+HD box is?

model no: 902020

Version no: 4E300E

EPG Software version: sky+8.3.2

 

Could any one help me find make and model out as wanting skyanytime+

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Staff
Malcolm-M
Posts: 8,579
Joined: ‎21-10-2010

Re: How do i find out what make and model my Sky+HD box is?

Hi chump72, this is a Thomson box. These are not optimised for Anytime+.

Malcolm-M
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I'm New Here
Kevinoneill
Posts: 1
Joined: ‎05-11-2012

Re: How do i find out what make and model my Sky+HD box is?

Hi,

 

I have a Sky R005.053.70.11P.

 

Can someone please tell me what model number my sky box is?

I know it is an Amstrad.

 

Thanks a million,

 

Regards

 

Kevin

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Mentor
BazG
Posts: 468
Joined: ‎12-10-2011

Re: How do i find out what make and model my Sky+HD box is?

[ Edited ]

Robert wrote:

 

Please note that you do need to have Sky Broadband Unlimited or Sky Broadband Everyday Lite to access the Sky Anytime+ service.


Why do you need Sky broadband? You can use the service with broadband from any ISP. 

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Mentor
BazG
Posts: 468
Joined: ‎12-10-2011

Re: How do i find out what make and model my Sky+HD box is?


Kevinoneill wrote:

Hi,

 

I have a Sky R005.053.70.11P.

 

Can someone please tell me what model number my sky box is?

I know it is an Amstrad.

 

Thanks a million,

 

Regards

 

Kevin


What is your Version no?

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Mentor
BazG
Posts: 468
Joined: ‎12-10-2011

Re: How do i find out what make and model my Sky+HD box is?

To find out which Sky+HD box you have and when it will be updated, press Services on your Sky Remote, then press 0 to highlight Settings. Press 3 to highlight System Details. Note down the version Number 2nd line from the top of the screen. 
 

  • If you have a version beginning with 4F31, then you have an Amstrad DRX890 orDRX895. You should already have the new Sky Guide. 
     
  • If you have a version beginning with 4F30, then you have a Amstrad DRX780. You will receive the new Sky Guide in the next few weeks. 
     
  • If you have a version beginning with 9730, then you have a Samsung. Subject to final testing, you will receive the new Sky Guide by the end of November. 
     
  • If you have a version beginning with 9F30, then you have a Pace. Subject to final testing, you will receive the new Sky Guide by the end of November. 
     
  • If you have a version beginning with 4E30, then you have a Thomson. Unfortunately, we are not updating this box with the new Sky Guide. Please call one of our agents on 08442 411 389 who will be able to advise you on what options are available.
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