on 23-06-2012 10:13 PM
All I want to do is cancel my sky tv subscription due to financial constraints. I do not want to have to ring and be made all sorts of offers to keep my custom however I do want to keep my Sky Talk telephone package if possible. Sky seem to cover everything on their website except for a simple 'cancellation' option! Perhaps I should just cancel my direct debit at the bank?
on 23-06-2012 10:44 PM
on 24-06-2012 08:00 AM
Perhaps I should just cancel my direct debit at the bank?
Not a good idea. Firstly it won't stop your service so you'll end up owing more money, and in a worst case scenario, could get you a bad credit record.
on 30-06-2012 04:58 PM
Thanks for taking the time to join the Forum.
Sorry to see that your looking to cancel your tv services.
This is not something that cannot be done on the Forum please use the Contact Us Link to do this or call 08442 41 41 41
on 28-06-2013 04:19 PM
I've got a Sky tv & broadband contract since 2009, but now I have to cancel it as I'm moving abroad. So, I phoned that ''customer services'' three days ago, and a woman called Vicky did nothing else than annoy me: I had to explain her the whole story in details, she asked me all personal datas for identification, including the Sky contract number, but at the end she said she can't deal with my request as I'm not able to identify myself 100%, because I don't have a ''security password'' which I should require the time I did the contract (that was in 2009). Therefore I hanged up the phone, went online to my bank account and cancel the debit. She can keep the contract forever !!! I'm gone.
on 29-06-2013 02:20 PM