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HOW DO I CLAIM MY M&S VOUCHERS

Runner
Posts: 2
Post 1 of 7
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HOW DO I CLAIM MY M&S VOUCHERS

I HAVE RECENTLY JOINED SKY WITH THE SPORTS PACKAGE, WHEN WILL I GET MY £75 M&S VOUCHERS??
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Oracle
Posts: 62,665
Post 2 of 7
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Re: HOW DO I CLAIM MY M&S VOUCHERS

THEY ARE SENT OUT WITHIN 45 DAYS.

__________________________________________________________________________________________.

If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.
Retired Staff Member
Posts: 3,198
Post 3 of 7
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Re: HOW DO I CLAIM MY M&S VOUCHERS

Thank you for joining us on the Sky Help Forum @BRIDLE and I am sorry to find out you haven't yet got your vouchers, yet.

 

I see you have already met one of our super users @caesarome. Could you clear a few things up and then I can dig in and push on with this if I need to.

 

Is this the Introduce A Friend offer (IAF)? This offer must be done online or the offer in most circumstances will not be applied. Can you confirm that this is what you done?

 

Additional points worth taking note of are:

  • The eVoucher is sent to the primary email address.
  • To download the voucher you must click on the link on the email received.
  • eVouchers should be received by email approximately 10 days following activation of the account (installation day) or of the existing customer redeeming their IAF reward. However, the Sky’s Terms and Conditions will state that that this may take up to 45 days.
  • You have been checking your Inbox, spam and trash since your installation was completed including today.

I look forward to hearing from you so we can get to the bottom of this.

Runner
Posts: 2
Post 4 of 7
3,852 Views

Re: HOW DO I CLAIM MY M&S VOUCHERS

It was part of the signing up deal. I've phoned sky and they said that it had been emailed to me, I've checked my inbox, spam and trash but there is no email.
Staff
Posts: 5,207
Post 5 of 7
3,840 Views

Re: HOW DO I CLAIM MY M&S VOUCHERS

Hi BRIDLE,

 

 

Thanks for getting back to us and sorry to see you have not received the vouchers.

 

I will get our escalation team to contact you and get this looked in to, the team will be in touch via Private message as soon as they can.

 

Let us know how you get on,

 

Cheers,

Viewer
Posts: 1
Post 6 of 7
3,026 Views

Re: HOW DO I CLAIM MY M&S VOUCHERS

I have not received my m&s vouchers either. Its been about 2 months since my account was activated. I check my email inbox and spam everyday.
Retired Staff Member
Posts: 595
Post 7 of 7
3,007 Views

Re: HOW DO I CLAIM MY M&S VOUCHERS

Hi tomwoody03,

 

Thank you for posting and sorry to hear that you have not yet received your vouchers yet. Can i ask how much the voucher is for please? 

 

Kind Regards,

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