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10-09-2013 03:08 PM
I have experienced a very trying time trying to purchase an On Demand Connector - it took three attempts and much time and money spent on the telephone to Sky - now I get a card offering a 'free' connector - please may I have a refund for the £21.95 that I have paid - I am not happy with the service that I have received, nor with the 10 mins holding time at every attempt to speak to someone regarding this -