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'Free' Sky Connector

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'Free' Sky Connector

I have experienced a very trying time trying to purchase an On Demand Connector - it took three attempts and much time and money spent on the telephone to Sky - now I get a card offering a 'free' connector - please may I have a refund for the £21.95 that I have paid - I am not happy with the service that I have received, nor with the 10 mins holding time at every attempt to speak to someone regarding this -

 

Thank you

 

Annette Atherton

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Re: 'Free' Sky Connector

Another sky rip off , I don't get a free offer as I once used the on demand service via a wired connection so I don't qualify for free