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Regular Visitor
Lasor
Posts: 5
Registered: ‎10-02-2011

FREE But NOT FREE wireless connector

[ Edited ]

What a rip off.

 

I borrowed my sons wireless connector from his xbox to setup and take a look at sky anytime + I have since returned his wireless connector and thought I will wait until I can afford the sky wireless connector (£60)

 

However good news the sky wireless connector is now being offered Free to existing customers and new customers until 22nd may 2011.

 

I of course tried to get one but because I have registered with sky anytime + I am not entitled to one. I am now unable to watch sky anytime + unless I purchase a wireless connector (£60).

 

I think sky have enough money of me each month (£92 bill this month) Well may be it time to give Virgin my money. I'm sick of Sky always adding little catches in their terms and conditions too grab every penny they can from existing loyal customers.. 

 

Well done sky looks like you are going to lose another loyal customer.:smileymad:

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Senior Member (Gold)
S1
Posts: 755
Registered: ‎29-10-2010

Re: FREE But NOT FREE wireless connector

As you have already proved, you do not have to use a Sky wireless Adaptor, second hand Xbox ones can be purchased for around £19.99.  For info Virgin Media services on a like for like basis more expensive and far less HD content

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Regular Visitor
Lasor
Posts: 5
Registered: ‎10-02-2011

Re: FREE But NOT FREE wireless connector

@S1 Many thanks for your reply. But I think you are missing the point.

 

None Sky Customer - Wireless Connector FREE

Existing Sky Customer - Wireless Connector FREE

Existing Sky Customer Who registered with Anytime + Wireless Connector NOT FREE

 

With regards to Virgin being more expensive I would suggest it depends on what you want from your TV/Web/Phone package, plus the choice of having more on demand content and the option of 50 meg broadband instead of 4 meg.

 

 

 

 

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Super User
caesarome
Posts: 40,015
Registered: ‎27-10-2010

Re: FREE But NOT FREE wireless connector

So buy a second hand one for £19.99 then. This is the way companies work and that some people like you will miss out. I don't even know if I will get the wireless connector for free or not has my box hasn't been updated yet and like other people on here are still waiting.

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Senior Member (Gold)
S1
Posts: 755
Registered: ‎29-10-2010

Re: FREE But NOT FREE wireless connector

Lazor,

 

We all have our personal preferences and different needs from our services, I personally feel from experience of both Virgin and Sky I know which I would choose every time.  Good luck with whichever you choose:smileywink:

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Contributor
johninboro2
Posts: 28
Registered: ‎14-05-2011

Re: FREE But NOT FREE wireless connector

I have just taken broadband and phone services from Sky within the last 2 weeks and now I find that I am NOT entitled to a FREE Wireless connector.  This is totally disgusting, Sky should provide these devices to their customers, and I for one will be sending them an email to ask them for one free of charge as I am NOT paying £60 for one

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Community Coordinator
Malcolm-M
Posts: 8,407
Registered: ‎21-10-2010

Re: FREE But NOT FREE wireless connector

Hi johninboro2, while we supply a wireless router and the necessary cabling and filters for it with broadband the equipment required to connect to the router with another device is not something we supply as standard.

Malcolm-M
Community Coordinator
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Contributor
johninboro2
Posts: 28
Registered: ‎14-05-2011

Re: FREE But NOT FREE wireless connector

It has just been advertised on Sky 2, a free wireless connector for new sky broadband customers (paying £7.50 per month)

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Community Coordinator
Malcolm-M
Posts: 8,407
Registered: ‎21-10-2010

Re: FREE But NOT FREE wireless connector

Unless the offer was available and requested or offered when you signed up it would not apply I'm afraid.

Malcolm-M
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Contributor
johninboro2
Posts: 28
Registered: ‎14-05-2011

Re: FREE But NOT FREE wireless connector

I believe I have 30 days in which to cancel my service, is this correct?

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Community Coordinator
Malcolm-M
Posts: 8,407
Registered: ‎21-10-2010

Re: FREE But NOT FREE wireless connector

There is a 30 day cooling off period on Sky+HD, yes.

Malcolm-M
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Contributor
johninboro2
Posts: 28
Registered: ‎14-05-2011

Re: FREE But NOT FREE wireless connector

is there a 30 day cooling off period on the broadband/phone service?

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Community Coordinator
Malcolm-M
Posts: 8,407
Registered: ‎21-10-2010

Re: FREE But NOT FREE wireless connector

8 days on broadband from activation, router delivery or engineer installation (whichever  comes last). Sky Talk can only be cancelled up until activation unless otherwise stated in the terms and conditions.

Malcolm-M
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Occasional Visitor
Crowface
Posts: 1
Registered: ‎15-05-2011

Re: FREE But NOT FREE wireless connector

how do you use the xbox 360 connector for anytime plus? do you just plug it into usb slot at back of sky box?

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Community Coordinator
Malcolm-M
Posts: 8,407
Registered: ‎21-10-2010

Re: FREE But NOT FREE wireless connector

[ Edited ]

Hi Crowface, The USB connection will not provide a network connection to the Sky+HD box only the Ethernet port.

Malcolm-M
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