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04-02-2013 09:24 PM
Thank you for your first port on the Sky Help Forums, welcome to the community!
Sorry to hear that you are having issues. Have you tried another browser as this has resolved the issue for other customers recently.
Please let me know how you get on.
15-03-2013 09:53 AM
Good morning Odz,
It's great to see you have joined the Sky Help Forum
This is a error code that I'm familiar with so I will make sure this issue gets sorted. If you haven't already then I would suggest that you try using another browser to see if this resolves the issue.
If changing the browser has not fixed anything then complete all the troubleshooting steps from our help article.
Let us know how you get on and we look forward to hearing from you.