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17-03-2012 02:45 AM
I have no devices in my list yet I can't register my device and it's silly really because I've only just started using it for the Formula 1 and every time I have to register a new device and remove the old one; it's annoying and makes life hard for paying customers I could quite simply search for what I want to watch and watch it else where without all this messing around.
17-03-2012 01:02 PM
17-03-2012 02:37 PM
19-03-2012 08:03 AM
Good Morning RJSKY,R4IDER, SIMESA1972,Andrew+H, and IanDixon
Thank you all for taking the time to post your queries about the Sky Go device limit to the community.
If you receive the error message "device limit reached" when trying to watch Sky Go on your mobile or tablet device, this is because you’ve reached the maximum number of devices registered to your Sky Go account. With Sky Go, you can watch TV on the move on up to two devices (PC, Mac, iPhone, iPad, iPod touch and/or compatible Android smartphone)
I really do apologise however, we are unable to change the number of device limits set per month. If you have already made a change then you have to wait one whole calander month before you make another device change.
On this page you can rename or delete devices that are registered to your Sky Go account, download the Sky Desktop application and find a link for downloading Sky Go to your compatible mobile or tablet device.
19-03-2012 11:15 AM - last edited: 19-03-2012 11:55 AM
Lainys - Full marks for not reading what people had said.
If you'd bothered to read the posts you'd see that people having issues were all complaining about the iPad 3. One even put wrote that he had registered NO devices yet was unable to register his device. Any chance you could help people out by taking the time to read posts and if you, yourself, are unsure about the issue pass it to somebody who can help.
The more I read the forums the more I see standard "cut and paste" answers entered by Staff rather than taking the time to read, digest and process before giving an appropriate answer.
Come on Sky you can do better than this.
19-03-2012 11:48 AM
20-03-2012 07:26 AM
24-03-2012 04:21 PM
Sorry to see that you are all having issues with the Sky Sports App.
Could you please sign out of the app on all devices, you can do this by pressing the i at the top right of the page then account and the sign out.
Once you have done that can you delete the app from all devices then power down each of the devices, restart the device that you wish to have the app on and then reinstall. Sign in and view content.
Let me know how that goes.
25-03-2012 07:28 PM