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Getting There
Posts: 2
Joined: ‎26-09-2013

Dave HD CHANNEL

I haven't been able to get Dave HD for the past couple of days, just a blue screen. All other channels on HD working fine

Oracle
Posts: 11,048
Joined: ‎27-10-2010

Re: Dave HD CHANNEL

Have ypu tried rebooting the Sky box? (Hold down the power button ubtil the power LED goes red, wait 5mins, power on)

Annie..........
Community Oracle, Sky Customer since 1989
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Staff
Posts: 4,860
Joined: ‎30-04-2011

Re: Dave HD CHANNEL

Hello and Good Afternoon Mrs Barraclough, 

 

Thank you for your recent post to the community however, I was sorry to read you are having issues with a Blue Screen when you are trying to view Dave HD.

 

Can you confirm if you have carried out the troubleshooting steps with Annie+UK has posted?

 

I look forward to your reply.

 

Kind Regards.

Getting There
Posts: 2
Joined: ‎26-09-2013

Re: Dave HD CHANNEL

Thanks for the advice we pulled out the plug to the sky box, left it out for a few minutes, plugged it in again and away it (Dave HD channel) went. 

 

Thank you once again