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Occasional Visitor
h011yk1n
Posts: 2
Registered: ‎26-09-2013

Dave HD CHANNEL

I haven't been able to get Dave HD for the past couple of days, just a blue screen. All other channels on HD working fine

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Super User
Annie+UK
Posts: 5,932
Registered: ‎27-10-2010

Re: Dave HD CHANNEL

Have ypu tried rebooting the Sky box? (Hold down the power button ubtil the power LED goes red, wait 5mins, power on)

Annie.......... Xbox Gamertag: Annie UK  - Titanfall Gen4 -  Sky Help - YouTube channel


Sky customer since 1989 - βeta tester for: WindowsTechPreview, Xbox One, Windows Phone, Sky+HD etc... Hardware: DRX890 to LG 32LV550T, DRX895 to LG 42LV550T, Lumia 1520, Xbox One,, iPad Air 2 (128GB WiFi)

If someone helps you please click the thumbs up icon and/or accept as a solution, in the post options, where appropriate. Thanks.

Anyone running the R010.070.58.06p EPG software is advised to do a manual update ASAP, instructions can be found here (no recordings or settings will be lost).
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Community Coordinator
lainys
Posts: 4,862
Registered: ‎30-04-2011

Re: Dave HD CHANNEL

Hello and Good Afternoon Mrs Barraclough, 

 

Thank you for your recent post to the community however, I was sorry to read you are having issues with a Blue Screen when you are trying to view Dave HD.

 

Can you confirm if you have carried out the troubleshooting steps with Annie+UK has posted?

 

I look forward to your reply.

 

Kind Regards.

Lainys
Community Coordinator
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Occasional Visitor
h011yk1n
Posts: 2
Registered: ‎26-09-2013

Re: Dave HD CHANNEL

Thanks for the advice we pulled out the plug to the sky box, left it out for a few minutes, plugged it in again and away it (Dave HD channel) went. 

 

Thank you once again

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